The Rockford Housing Authority is an inclusive organization that values social equity and where all people can feel safe, respected, and valued. Through our Human Services Department for our Residents, we foster collaborative community relationships that promote creativity, innovation, and teamwork for our residents and the community.

The Rockford Housing Authority’s Human Services provides various programs and services focused on supporting families and individuals in increasing their opportunities, promoting well-being, and community workforce connections. Through the Launch My Future Website, we coordinate our programs and initiatives to ensure that we meet exacting standards of service and care.

In collaboration with community partner resources, our services include such areas as education, job training, subsidized housing support, community food subsidies, direction to health care, and skill training. In addition, the Human Services Department act as mediators for our residents or directly intervene with community social services organizations or governmental agencies on behalf of individuals and families.

The Human Services Department of RHA takes a counseling approach that is strengths-based, family-focused, client-centered, and integrated with other RHA public housing services. Our Team acts with speed, creativity, and flexibility. Our Team is motivated by a RHA’s Core Values and purpose of mission. Our values and purpose are the foundation that drive our organization forward.